Privacy Policy

Chordial Solutions (“we,” “us,” or “our”) operates chordial.com. This policy explains what information we collect when you visit our site, how we use it, and your choices.

We don't sell your data. We don't share it with third parties for marketing purposes. We collect only what's needed to operate the site and respond to inquiries.

We use two categories of cookies:

• —Strictly necessary: A single cookie to store your cookie consent preference. No personal data. No expiration interaction with third parties.
• —Analytics (optional): Google Analytics 4 cookies, loaded only after you explicitly accept. These help us understand how visitors use the site so we can improve it. You can decline or withdraw consent at any time.

To change your cookie preference, clear your browser's local storage for chordial.com and reload the page — the consent banner will reappear.

We use the information we collect to:

• —Respond to inquiries submitted through our contact form or assessment
• —Understand how the site is being used and improve it (analytics, with consent)
• —Maintain the security and performance of the site

We do not use your information for advertising, profiling, or automated decision-making.

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

• —Service providers: Form submissions are routed through a webhook to our email delivery service. These providers process data on our behalf and are not permitted to use it for their own purposes.
• —Legal requirements: If required by law or to protect the safety of our users or the public.

Form submissions are retained for as long as necessary to respond to your inquiry and for reasonable follow-up. Server logs are retained for up to 90 days. Analytics data is subject to Google Analytics' standard retention policies (26 months by default).

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. To make a request, contact us at contact@chordial.com. We will respond within 30 days.

EU/EEA residents: Chordial Solutions is the data controller for information submitted through this site. The legal basis for processing contact form data is legitimate interest (responding to your inquiry). The legal basis for analytics processing is consent.

This site is served over HTTPS. We implement standard security headers (HSTS, X-Content-Type-Options, X-Frame-Options) and server-side input validation. No system is perfectly secure, but we take reasonable precautions appropriate to the data we handle.